Dental network

Dental resources

Dental payment options

We can pay dental providers by check, EFT or virtual credit card.

Dental products and network overview

Our overview will walk you through Dental Blue® coverage and ID cards. (PDF)

What is GRID?

GRID+ is a national dental network that includes many of the nation’s Blue plans. (PDF)

How to file dental claims

Dental claims

Most dental work – including cleaning, exams, fillings, root canals and implants – can be submitted as a dental claim to Blue Cross and Blue Shield of North Carolina (Blue Cross NC).

Instructions for Dental Claims

View Dental eManual

Medical claims

Some dental claims must be filed under a medical policy. This includes pediatric dentistry, TMJ issues and cases of injury to sound natural teeth.

Instructions for Commercial Claims

Commercial Provider Blue Book

Check eligibility, benefits or dental policy claims

Dental Blue ACS portal

View claims history and view details of a member's plan coverage.

Medical provider portal

Submit medical claims through Blue e and view eligibility.

Dental provider news

Stay up to date with the latest information and announcements for Blue Cross NC dental providers.

Contact Network Management

Phone: 800-777-1643
Fax: 919-765-4349
Email: providerupdates@BCBSNC.com

Mail to:
Blue Cross NC
PO Box 2291
Durham, NC 27702